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help: on using and navigating the web site

Sometimes visiting a new web site can be a little confusing so perhaps these questions and answers may help.

How do I move around the web site?
  We use very few buttons, like that on the top left that goes Home, images, but in the main, use text links.

  • Buttons may change to be a little fainter in colour as you move your mouse pointer across the button and will also display some text to give you an idea of what may be reached by clicking on the button.
  • There are various text buttons within some pages, they look like this.
  • Within pages on our web site you may find images, such as that of Trevor on the home page, that if clicked will open another page for you. They do not change in appearance, although your mouse pointer may change from an arrow to a hand, but will display some hint text. Some images do not lead to another page but to a larger image. You can close this larger image by using the X in the top right corner of the image window or by clicking on the image itself..
  • Text links are found at both the top and the bottom of this and all other pages, but also may be within the text in a page. The text is initially normal and coloured and if you run your mouse across the text then it will be underlined to indicate there is some where to go! Once you have visited a link it will remain in normal text and be stay underlined. You can still click on these links; it's just changed a little to help you keep track - this is after all a site of around 500 pages.
  • If it is not obvious from the text where a link will take you then there will be some 'fly-over' message as your mouse pointer moves over the text. If you have change the settings in your browser then these colours may be quite different.
  • From the each page the top links are section relevent. But there are some additional links depending upon the section in this area or on the page. A pop-up menu link seen in Grape Varieties and Wine Producers pages and those lower on this page are examples.
  • At the base of every page are the links to others sections on the web site and a link to a simple page of links, rather long, called a Site Map.
     
    How do I contact you?
       By e-mail, telephone or fax or by using one of the forms on the web site or if you prefer by post.

    How do I get to the shop?

       Click the 'Shop', Wine List or 'Buy Wine' link on almost every page and in certain pages you can go direct to the Wine or Producers page in the shop.

    If I send you a form what happens to the information that I sent?
      We keep your information secure within the T&W Wines and may send you an occasional e-mail. You can always opt-out of receiving these e-mails. Please see Your Privacy for much more information.


    If you have a particular question about using either the web site or the shop then please ask your question by e-mail.
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